Effective as of 29 September 2026
These General Terms and Conditions govern the use of the online store www.leaf-group.com, as well as the conclusion and performance of distance contracts for the sale of goods and provision of services. Where the Customer qualifies as a “consumer” within the meaning of the Bulgarian Consumer Protection Act, all mandatory consumer-protection rules shall apply.
I. SUBJECT MATTER AND SCOPE
Art. 1.
(1) These General Terms and Conditions govern the relations between LEAF GROUP Ltd. and persons using the online store www.leaf-group.com, including when placing orders for goods and services.
(2) These General Terms and Conditions shall also apply where an order is placed by e-mail, telephone or another means of communication expressly indicated by the Trader, insofar as the nature of the relevant method allows.
(3) For Customers who are not consumers within the meaning of the Bulgarian Consumer Protection Act, provisions granting special rights exclusively to consumers shall not apply.
(4) Mandatory provisions of applicable law shall prevail over any conflicting provision of these General Terms and Conditions.
II. TRADER DETAILS
Art. 2.
The trader and seller operating the online store is:
“ЛИЙФ ГРУПА” ЕООД (LEAF GROUP Ltd.), UIC 121827221, VAT No. BG121827221, with registered office and management address at: Sofia, Gotse Delchev residential district, 69 Bademova Gora St.; telephone: 02 962 35 16; e-mail: contact@leaf-group.com; website: www.leaf-group.com.
Art. 3.
Communication with the Trader may be carried out via the telephone number, e-mail address and postal address specified in Art. 2, as well as through the contact forms available on the Website.
III. DEFINITIONS
Art. 4.
(1) “Website”, “Online Store” or “LEAF GROUP” means www.leaf-group.com and the e-commerce functionalities operated by LEAF GROUP Ltd.
(2) “Customer” means a natural or legal person who places an order or enters into a contract with the Trader.
(3) “Consumer” means a natural person who acquires goods or uses services for purposes outside his or her trade or professional activity, in accordance with applicable law.
(4) “Goods” or “Product” means movable property offered for sale on the Website.
(5) “Service” means a service offered by the Trader which does not constitute the sale of goods.
(6) “Distance Contract” means a contract concluded between the Trader and the Consumer under an organised distance sales or service-provision scheme without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the time at which the contract is concluded.
(7) “Commercial Guarantee” means any undertaking by the seller or producer to the Consumer, in addition to the legal guarantee of conformity, under the conditions set out in the guarantee statement or associated advertising.
IV. PRODUCT INFORMATION, PRICES AND PROMOTIONS
Art. 5.
(1) The Trader provides information on the Website about the main characteristics of the goods and services to the extent appropriate to the relevant product and means of communication used.
(2) Images are illustrative. Differences resulting from screen settings, production batches, packaging changes or other non-material characteristics do not in themselves constitute a lack of conformity where the goods meet the agreed and statutory requirements.
(3) Where a technical data sheet, instructions, safety data sheet or another document is applicable to the correct and safe use of a product, such information shall be provided in the manner applicable to that product.
Art. 6.
(1) Sale prices and amounts payable in the Online Store are stated in euro (EUR).
(2) Where applicable, the price includes value added tax and other taxes and charges which the Trader is required to include in the sale price.
(3) Delivery costs or other additional charges, where applicable, shall be stated before the Customer becomes bound by the order or, where they cannot reasonably be calculated in advance, the manner in which they will be calculated shall be stated.
(4) In the event of an obvious technical error in a published price, the Trader shall notify the Customer before accepting the order and shall give the Customer the opportunity to confirm the order at the correct price or cancel it.
Art. 7.
(1) Where the Trader announces a price reduction for goods compared with a previous price, the requirements of the Bulgarian Consumer Protection Act concerning the prior price shall apply.
(2) The conditions, duration and scope of a specific promotion shall be stated in the relevant promotional communication.
(3) Where a promotion is limited to available quantities, this shall be indicated in an appropriate manner.
V. PRE-CONTRACTUAL INFORMATION AND ELECTRONIC CONCLUSION OF THE CONTRACT
Art. 8.
(1) Before the Consumer becomes bound by a distance contract or an offer to conclude one, the Trader shall provide, in a clear and comprehensible manner, the information required by applicable law, including information on the main characteristics of the goods or services, the Trader’s details, the total price and applicable additional charges, payment and delivery arrangements, performance period, the right of withdrawal and exceptions thereto, the legal guarantee of conformity and applicable out-of-court dispute resolution mechanisms.
(2) Pre-contractual information provided in accordance with the law forms an integral part of the distance contract and may not be altered unless the parties expressly agree otherwise.
(3) Where additional charges cannot reasonably be calculated in advance, the Trader shall state that such charges may be payable and, where applicable, how they will be determined.
(4) The Consumer’s express consent is required for any additional payment beyond the remuneration agreed for the Trader’s main contractual obligation. Pre-ticked options which the Consumer must reject in order to avoid additional payment shall not be used.
Art. 9.
(1) Before submitting an electronic order, the Customer has the opportunity to review the selected products and quantities, remove products, correct entered information and choose from the available delivery and payment methods.
(2) Where the contract is concluded electronically, the Website provides the Customer with information on the technical steps for concluding the contract, the technical means for identifying and correcting input errors, the languages in which the contract may be concluded, and whether the concluded contract will be stored by the Trader and accessible to the Customer, insofar as such information is required by applicable law.
(3) These General Terms and Conditions are made available in a manner enabling the Customer to store and reproduce them.
(4) Where placing the order entails an obligation to pay, the button or corresponding function used to submit it shall be labelled in a clear and unambiguous manner indicating that the order entails an obligation to pay, in accordance with the Bulgarian Consumer Protection Act.
(5) After an electronic order has been submitted, the Trader shall acknowledge its receipt electronically without undue delay.
(6) An automated message confirming receipt/registration of an order confirms receipt only and, unless expressly stated otherwise in that message, does not constitute acceptance of the order and does not mean that the contract has been concluded.
(7) After concluding a distance contract with a Consumer, the Trader shall provide confirmation of the contract on a durable medium within a reasonable time after its conclusion and no later than upon delivery of the goods or before performance of the service begins, where required by law.
VI. ORDERS AND CONCLUSION OF A DISTANCE CONTRACT
Art. 10.
(1) After receiving an order, the Trader may verify product availability, the possibility of performance, the information supplied, the selected payment and delivery methods and other objective circumstances relevant to performance.
(2) Where necessary, the Trader may contact the Customer to clarify the order, technical specifications, delivery period, delivery details or payment.
(3) If the Customer cannot be reached using the contact details provided and this objectively prevents performance, the order may not be accepted.
Art. 11.
(1) The contract shall be deemed concluded when the Trader sends the Customer confirmation that the order has been accepted or commences performance by handing the goods over to the carrier, unless the parties have expressly agreed another time.
(2) Until the time referred to in para. 1, the Trader may refuse to accept all or part of an order where there is an objective reason, including lack of stock, objective impossibility of performance, an obvious technical error, incomplete or incorrect information, failure to receive required advance payment, reasonable suspicion of fraud or unauthorised use of a payment instrument, or where performance would breach the law or a binding act.
(3) Where objective circumstances give rise to a reasonable risk that the parcel will not be collected or that the Customer’s obligations will not be performed, the Trader may, before accepting the order, offer to perform it subject to advance payment by an available cashless payment method.
(4) If the Customer does not accept the advance-payment condition under para. 3, the order shall not be accepted for performance.
(5) The assessment under paras. 2 and 3 shall be made individually for the particular order and shall not restrict the mandatory rights of Consumers.
(6) Where an order is not accepted, the Customer shall be informed without undue delay. If payment has already been made, the amount shall be refunded in accordance with the applicable rules.
Art. 12.
(1) Where an ordered product becomes unavailable before the order is accepted, the Trader may offer delivery after restocking, another product, partial performance or cancellation of the order.
(2) A substitute product shall be supplied only with the Customer’s consent.
VII. SPECIAL AND INDIVIDUAL ORDERS
Art. 13.
(1) For goods made to order, adapted to the Customer’s individual requirements or specially sourced for a particular order, the Trader shall provide the relevant information concerning the delivery period, price and conditions before accepting the order. The mere fact that standard goods have been specially sourced or imported for a particular Consumer does not automatically make them goods made to order or clearly personalised within the meaning of the statutory exception to the right of withdrawal.
(2) Advance payment may be agreed for such orders.
(3) Where the Customer is a Consumer, any restriction on the right of withdrawal shall apply only in the cases and under the conditions expressly provided by law.
VIII. PAYMENT
Art. 14.
(1) The Customer shall pay the price using one of the payment methods available for the particular order.
(2) Depending on the available functionalities, payment may be made by cash on delivery, bank transfer, debit/credit card via a virtual POS terminal or another payment method expressly indicated on the Website.
(3) In the case of bank transfer, payment shall be deemed made once the Trader’s bank account has been credited.
(4) For card payments, payment data are processed in the secure environment of the relevant payment service provider. The Trader does not store full payment-card details where such details are not provided to the Trader by the payment operator.
(5) In the event of an unsuccessful or declined payment transaction, the order shall be considered unpaid.
(6) Where applicable law restricts cash payments above a certain amount, payment shall be made by a cashless method permitted by law.
Art. 15.
(1) Where an invoice is required, the Customer shall provide accurate invoicing details.
(2) Tax and payment documents shall be issued in accordance with applicable law.
IX. DELIVERY AND TRANSFER OF RISK
Art. 16.
(1) Delivery shall be made to an address specified by the Customer, to a courier office/location, or by another available and agreed method.
(2) The Trader may use Econt, Speedy or another carrier.
(3) For heavy, bulky, palletised or otherwise specific loads, the delivery method and price may be agreed individually before the order is accepted.
(4) Delivery outside Bulgaria shall be made only where expressly offered on the Website or agreed with the Customer.
Art. 17.
(1) Unless the parties have agreed another delivery period, the Trader shall deliver the goods without undue delay and no later than 30 days after conclusion of the contract.
(2) Where a specific delivery period is stated on the Website or in the confirmation, that period shall apply.
(3) Where circumstances beyond the Trader’s control affect delivery, the Customer shall be informed in an appropriate manner where necessary.
(4) The Consumer’s rights in the event of failure to deliver within the agreed or applicable statutory period shall be exercised in accordance with the Bulgarian Consumer Protection Act.
Art. 18.
(1) Where the Customer is a Consumer and the Trader sends the goods through a carrier selected by the Trader, the risk of loss of or damage to the goods shall pass to the Consumer when the Consumer or a third party designated by the Consumer, other than the carrier, takes physical possession of the goods.
(2) Where the Consumer independently commissions a carrier not offered by the Trader, the risk shall pass to the Consumer upon delivery of the goods to that carrier.
(3) The transfer of ownership shall be governed by applicable law and the agreement between the parties.
Art. 19.
(1) Upon receipt, the Customer should inspect the parcel where possible and, in the event of visible transport damage, request that the carrier draw up an appropriate document.
(2) The absence of a courier report or notification within a short period does not deprive a Consumer of statutory rights relating to lack of conformity.
(3) The Customer should notify the Trader of identified transport damage as soon as possible so that assistance can be provided with a claim against the carrier.
Art. 20.
(1) If the parcel is not collected for reasons attributable to the Customer, the Trader may contact the Customer regarding reshipment.
(2) In the event of reshipment, the actual additional delivery costs may be payable insofar as permitted by law and communicated to the Customer.
(3) This Article does not affect a Consumer’s statutory right of withdrawal.
X. RIGHT OF WITHDRAWAL FROM A DISTANCE CONTRACT
Art. 21.
(1) This Section applies only to Customers who qualify as Consumers. The statutory 14-day right of withdrawal under this Section does not apply to Customers entering into the contract within the scope of their trade or professional activity.
(2) The Consumer has the right to withdraw from a distance contract without giving any reason and without incurring a penalty within the 14-day period provided for in the Bulgarian Consumer Protection Act.
(3) For a sales contract, the period begins on the day on which the Consumer or a third party designated by the Consumer, other than the carrier, acquires physical possession of the goods. In the case of multiple goods delivered separately, lots or pieces, the starting date shall be determined in accordance with the law.
(4) For a service contract, the period begins on the date the contract is concluded.
Art. 22.
(1) To exercise the right of withdrawal, the Consumer must inform the Trader before expiry of the withdrawal period by means of an unequivocal statement of the decision to withdraw.
(2) The Consumer may use the model withdrawal form, but its use is not mandatory.
(3) The notice may be sent to contact@leaf-group.com or to the Trader’s address specified in these General Terms and Conditions, or by another method provided by the Trader which makes it possible to establish the statement.
Art. 23.
(1) The Consumer shall send back or hand over the goods without undue delay and in any event no later than 14 days from the day on which the Consumer informed the Trader of the withdrawal.
(2) Unless the Trader has offered to bear them, the direct costs of returning the goods shall be borne by the Consumer.
(3) For goods which by their nature cannot normally be returned by post, information about the cost of return or a reasonable estimate thereof shall be provided where required by law.
(4) The return address used by the Trader as of the date of these Terms and Conditions is: 84 Iztochna Tangenta St., Sofia, Bulgaria. Before dispatch, the Consumer may verify the current address using the Trader’s contact details.
Art. 24.
(1) Where the right of withdrawal has been validly exercised, the Trader shall reimburse all payments received from the Consumer, including delivery costs up to the amount of the least expensive standard delivery method offered by the Trader, without undue delay and no later than 14 days from the date on which the Trader was informed of the withdrawal.
(2) If the Consumer has expressly chosen a more expensive delivery method than the least expensive standard delivery method offered, the Trader shall not be required to reimburse the additional costs.
(3) Reimbursement shall be made using the same means of payment as used for the initial transaction, unless the Consumer expressly agrees otherwise and provided that the Consumer does not incur any fees as a result.
(4) In the case of a sales contract, the Trader may withhold reimbursement until the goods have been received back or until the Consumer supplies evidence of having sent the goods back, whichever occurs first, unless the Trader has offered to collect the goods.
Art. 25.
(1) The Consumer shall be liable only for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and proper functioning.
(2) The Trader may not automatically refuse the right of withdrawal merely because packaging has been opened, except where an express statutory exception applies.
Art. 26.
(1) The right of withdrawal shall not apply in the cases expressly provided for in the Bulgarian Consumer Protection Act, including, where applicable:
1. goods made to the Consumer’s specifications or clearly personalised;
2. goods which are liable to deteriorate or expire rapidly;
3. sealed goods which have been unsealed after delivery and are not suitable for return due to health protection or hygiene reasons;
4. goods which, after delivery, according to their nature, are inseparably mixed with other items;
5. services which have been fully performed, where performance has begun with the Consumer’s express prior consent and the applicable statutory requirements for loss of the right of withdrawal have been met;
6. digital content not supplied on a tangible medium where the statutory requirements for loss of the right of withdrawal have been met;
7. the other cases provided for in Art. 57 of the Bulgarian Consumer Protection Act.
(2) For construction materials, chemical products, impregnating agents, solutions, resins, gels and similar products, whether the right of withdrawal exists shall be assessed according to the particular product and the applicable statutory exception. Merely belonging to a particular product category does not automatically exclude the right of withdrawal.
Art. 27.
(1) Where the Consumer requests that performance of a service begin before expiry of the withdrawal period, the Trader shall obtain an express request where required by law.
(2) If the Consumer subsequently exercises the right of withdrawal after performance has begun, the Consumer shall pay a proportionate amount for the service actually provided up to that point, where the statutory conditions are met.
(3) In the case of a fully performed service, the right of withdrawal shall cease only under the conditions provided by law.
XI. CONFORMITY OF GOODS, LEGAL AND COMMERCIAL GUARANTEES
Art. 28.
(1) This Section concerning the legal guarantee applies to Consumers.
(2) The Trader is liable for the conformity of goods with the sales contract in accordance with the Bulgarian Act on the Provision of Digital Content and Digital Services and the Sale of Goods.
(3) The seller shall be liable for any lack of conformity which exists at the time the goods are delivered and becomes apparent within two years from that time, under the conditions provided by law.
(4) Any lack of conformity which becomes apparent within one year from delivery shall be presumed to have existed at the time of delivery unless proved otherwise or unless that presumption is incompatible with the nature of the goods or the nature of the lack of conformity.
(5) Special statutory rules and periods shall apply to goods with digital elements.
Art. 29.
(1) In the event of lack of conformity, the Consumer has the right to have the goods brought into conformity by repair or replacement under the conditions provided by law.
(2) The Consumer may choose between repair and replacement unless the chosen remedy is impossible or, compared with the alternative remedy, would impose disproportionate costs on the Trader, taking into account the statutory criteria.
(3) Repair or replacement shall be carried out free of charge, within the applicable statutory period and without significant inconvenience to the Consumer.
(4) Where the law provides a right to a price reduction or termination of the contract, the Consumer may exercise that right when the statutory conditions are met.
(5) The Consumer shall not be entitled to terminate the contract where the lack of conformity is minor. The burden of proving that the lack of conformity is minor lies with the Seller.
(6) Upon termination of the contract, the Consumer shall return the goods at the Trader’s expense and the Trader shall reimburse the price paid in accordance with the law.
Art. 30.
(1) Incorrect installation shall be regarded as lack of conformity where installation forms part of the contract and was carried out by the Trader or by a person for whose actions the Trader is responsible, or where installation was carried out by the Consumer and the incorrect installation resulted from shortcomings in the installation instructions supplied, under the conditions provided by law.
(2) The Trader shall not be liable for damage or a result caused after delivery solely by incorrect use, failure to follow supplied instructions, improper storage, external impact or another cause for which the Trader is not liable by law.
(3) Paragraph 2 shall not restrict the Consumer’s rights where the cause is a lack of conformity for which the Trader is legally liable.
Art. 31.
(1) Where a commercial guarantee is provided for goods, its terms shall be provided to the Consumer on a durable medium no later than upon delivery of the goods, where required by law.
(2) A commercial guarantee does not restrict the Consumer’s statutory rights.
(3) Where the terms of the commercial guarantee are more favourable, they shall apply within their respective scope.
XII. COMPLAINTS AND CLAIMS
Art. 32.
(1) The Consumer may submit a complaint concerning lack of conformity of goods or services in accordance with the procedure and within the periods established by applicable law.
(2) A complaint may be submitted orally or in writing to the Trader or to a person authorised by the Trader.
(3) When submitting a complaint, the Consumer shall state the subject matter of the complaint, the preferred remedy, where applicable the amount claimed, and contact/address details.
(4) Documents on which the claim is based shall be attached where available and applicable, including proof of purchase or payment and documents establishing the lack of conformity.
Art. 33.
(1) The Trader shall accept complaints submitted within the statutory period and enter them in the complaints register.
(2) The Consumer shall be issued a document containing the date, reference number, type of goods or service and the person who accepted the complaint.
(3) Submission of a complaint does not prevent the Consumer from protecting his or her rights before a court or by another method permitted by law.
Art. 34.
(1) To submit a complaint, the Consumer may use the contact details under Art. 2 and the address for receiving/returning goods: 84 Iztochna Tangenta St., Sofia, Bulgaria.
(2) Where the goods need to be provided to the Trader in order to consider the complaint, the parties shall agree an appropriate method for handing them over.
(3) Costs which by law are borne by the Trader in the event of a justified lack-of-conformity claim shall not be passed on to the Consumer.
XIII. VOUCHERS AND PROMOTIONAL CODES
Art. 35.
(1) Where the Trader offers vouchers or promotional codes, their value, validity period, scope and conditions of use shall be stated when issued or in the relevant campaign.
(2) A paid voucher shall be used in accordance with the conditions provided to the Customer at the time of purchase and applicable law.
(3) A free promotional code or discount voucher shall be used in accordance with the terms of the relevant promotion.
(4) This Article does not restrict rights granted to the Consumer by law in connection with a distance contract.
XIV. INFORMATION AND USE OF PROFESSIONAL AND CHEMICAL PRODUCTS
Art. 36.
(1) For products to which instructions for use, technical data sheets, safety data sheets, labelling or other mandatory instructions apply, the Customer should familiarise himself or herself with the information provided and comply with the applicable requirements for use, storage and safety.
(2) Where the Trader provides technical information or a product-selection recommendation, this does not remove the need to comply with the intended use of the product, technical documentation, substrate conditions and applicable execution requirements.
(3) This Article does not exclude or restrict the Trader’s statutory liability for lack of conformity, defects, incorrect instructions or any other matter for which the Trader is liable by law.
XV. INTELLECTUAL PROPERTY AND WEBSITE CONTENT
Art. 37.
(1) Website content, including text, images, graphics, logos, trade names, design and other protected subject matter, may be owned by the Trader or used by the Trader on a lawful basis.
(2) Use of protected content beyond ordinary viewing and use of the Website is permitted only where there is a legal basis or the consent of the relevant right holder.
(3) This provision does not restrict uses permitted by law.
Art. 38.
(1) The Website may contain links to external websites.
(2) The Trader does not control the content and policies of independent external websites and shall not be liable for them except where otherwise provided by law.
XVI. REVIEWS, COMMENTS AND USER CONTENT
Art. 39.
(1) Where the Website permits reviews or comments, users must not publish unlawful content, personal data of third parties without a lawful basis, offensive content or content infringing third-party rights.
(2) The Trader may remove content which violates the law, these General Terms and Conditions or third-party rights.
(3) Where the Trader provides access to consumer reviews of products, the Trader shall provide information on whether and how it ensures that published reviews originate from consumers who have actually used or purchased the product, where required by the Bulgarian Consumer Protection Act.
(4) The Trader shall not publish or commission false consumer reviews or endorsements and shall not manipulate reviews for the purpose of presenting false information.
XVII. LIABILITY AND FORCE MAJEURE
Art. 40.
(1) The parties shall be liable for non-performance of their obligations in accordance with applicable law.
(2) Nothing in these General Terms and Conditions excludes or limits liability which cannot lawfully be excluded or limited by a mandatory provision of law.
(3) The Trader shall not be liable for non-performance caused by force majeure insofar as the statutory conditions for force majeure are met.
XVIII. PERSONAL DATA AND COOKIES
Art. 41.
(1) LEAF GROUP Ltd. processes personal data in accordance with Regulation (EU) 2016/679, the Bulgarian Personal Data Protection Act and other applicable legislation.
(2) Detailed information on the purposes and legal bases of processing, retention periods, recipients and data-subject rights is provided in the Privacy Policy published on the Website.
(3) Information on cookies and similar technologies is provided in the Cookie Policy and through the applicable consent-management mechanism.
XIX. COMPLAINTS AND ALTERNATIVE DISPUTE RESOLUTION
Art. 42.
(1) The Customer may submit a complaint or request to the Trader using the contact details specified in Art. 2.
(2) A Consumer may lodge a complaint with the Bulgarian Commission for Consumer Protection in accordance with the procedure published by the Commission.
(3) Consumer disputes may be referred for alternative dispute resolution to the competent general or sectoral conciliation commissions under the conditions and procedure laid down in the Bulgarian Consumer Protection Act and the rules of the respective commissions.
(4) Information on conciliation commissions and ADR procedures is available on the official website of the Bulgarian Commission for Consumer Protection.
(5) The European Online Dispute Resolution platform under the repealed Regulation (EU) No 524/2013 is not indicated as an active means for lodging complaints.
XX. APPLICABLE LAW AND DISPUTES
Art. 43.
(1) Matters not regulated by these General Terms and Conditions shall be governed by applicable Bulgarian law and applicable European Union law.
(2) The choice of Bulgarian law shall not deprive a Consumer habitually resident in another country of the protection afforded by mandatory provisions which cannot be derogated from by agreement, where such protection is applicable under the relevant conflict-of-law rules.
(3) Disputes shall be resolved by mutual agreement, through an applicable alternative dispute resolution procedure, or by the competent court in accordance with the applicable rules on jurisdiction.
XXI. AMENDMENTS AND EFFECT OF THE GENERAL TERMS AND CONDITIONS
Art. 44.
(1) The Trader may amend these General Terms and Conditions for future orders, including where legislation, Website functionalities or the manner in which services are provided changes.
(2) A particular order shall be governed by the version of the General Terms and Conditions which was provided or applicable at the time the contract was concluded, unless the law permits otherwise or the parties validly agree an amendment.
(3) The current version shall be published on the Website together with its effective date.
Art. 45.
If any individual provision of these General Terms and Conditions is invalid or unenforceable, this shall not affect the validity of the remaining provisions unless otherwise follows from the law or the nature of the contract.
XXII. MODEL WITHDRAWAL FORM
Annex No. 1
To: “ЛИЙФ ГРУПА” ЕООД (LEAF GROUP Ltd.), UIC 121827221
Address: Sofia, Gotse Delchev residential district, 69 Bademova Gora St., Bulgaria
E-mail: contact@leaf-group.com
I hereby give notice that I withdraw from my contract for the sale of the following goods / provision of the following service:
........................................................................................................
Ordered on / received on: ........................................................................
Name of consumer: ...................................................................................
Address of consumer: ................................................................................
Date: ........................................
Signature of consumer (only if this form is submitted on paper): ..............................
